Frequently Asked Questions

Reservation FAQs

Why don't I receive bookings from my website?

Your Booking Engine API (BEAPI) can only facilitate bookings that match the booking type selected in your instance settings on your dashboard. Guesty's BEAPI supports two booking types:

Booking request: This correlates with the Create inquiry for reservation based on quote endpoint and posts a request with reserved dates.
Instant book: This correlates with the Create instant reservation based on quote endpoint and posts a confirmed reservation.

Please ensure your requests match the set type to avoid issues.