---
updatedAt: 2026-04-30T10:24:55.000Z
agentTools:
  projectIndex: https://booking-api-docs.guesty.com/llms.txt
---

# Retrieve reviews

Get reviews list by parameters

# OpenAPI definition

```json
{
  "openapi": "3.0.0",
  "paths": {
    "/api/reviews": {
      "get": {
        "operationId": "getReviewsList",
        "summary": "Retrieve reviews",
        "description": "Get reviews list by parameters",
        "parameters": [
          {
            "description": "The number of items to skip before starting to collect the result set.",
            "required": false,
            "name": "skip",
            "in": "query",
            "schema": {
              "minimum": 0,
              "example": 0,
              "type": "integer"
            }
          },
          {
            "description": "The numbers of items to return.",
            "required": false,
            "name": "limit",
            "in": "query",
            "schema": {
              "minimum": 1,
              "maximum": 100,
              "example": 100,
              "type": "integer"
            }
          },
          {
            "description": "Channel name.",
            "required": false,
            "name": "channelId",
            "in": "query",
            "schema": {
              "example": "airbnb2",
              "enum": [
                "airbnb2",
                "bookingCom"
              ],
              "type": "string"
            }
          },
          {
            "description": "Guesty listingId.",
            "required": false,
            "name": "listingId",
            "in": "query",
            "schema": {
              "pattern": "^[0-9a-fA-F]{24}$",
              "example": "5d6e7a7ebf8e3800207735ae",
              "type": "string"
            }
          },
          {
            "description": "Guesty reservationId.",
            "required": false,
            "name": "reservationId",
            "in": "query",
            "schema": {
              "pattern": "^[0-9a-fA-F]{24}$",
              "example": "5d6e7a7ebf8e3800207735ae",
              "type": "string"
            }
          },
          {
            "description": "Channel reservationId.",
            "required": false,
            "name": "externalReservationId",
            "in": "query",
            "schema": {
              "example": "2845111736",
              "type": "string"
            }
          },
          {
            "description": "Channel reviewId. If this param is passed, others will be skipped",
            "required": false,
            "name": "externalReviewId",
            "in": "query",
            "schema": {
              "example": "7KHbotVSjAEtesr",
              "type": "string"
            }
          },
          {
            "description": "Start date-time of get reviews.",
            "required": false,
            "name": "startDate",
            "in": "query",
            "schema": {
              "pattern": "^\\d{4}-\\d{2}-\\d{2}$",
              "example": "2021-12-15",
              "type": "string"
            }
          },
          {
            "description": "End date-time of get reviews.",
            "required": false,
            "name": "endDate",
            "in": "query",
            "schema": {
              "format": "date-time",
              "pattern": "^\\d{4}-\\d{2}-\\d{2}$",
              "example": "2021-12-16",
              "type": "string"
            }
          }
        ],
        "responses": {
          "200": {
            "description": "successful operation",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "limit": {
                      "type": "number",
                      "minimum": 1,
                      "maximum": 100,
                      "default": 100
                    },
                    "skip": {
                      "type": "number",
                      "minimum": 0,
                      "default": 0
                    },
                    "data": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "properties": {
                          "_id": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of Guesty review"
                          },
                          "accountId": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of Guesty account"
                          },
                          "externalReviewId": {
                            "type": "string",
                            "description": "id of review in channel"
                          },
                          "channelId": {
                            "type": "string",
                            "description": "channel id",
                            "enum": [
                              "bookingCom",
                              "airbnb2"
                            ]
                          },
                          "subListingId": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of Guesty MU child listing in case related reservation is assigned to it"
                          },
                          "listingId": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of Guesty listing that integrated with channel or related reservation is assigned to"
                          },
                          "complexId": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of Guesty complex if listing integrated with channel is assigned to"
                          },
                          "externalListingId": {
                            "type": "string",
                            "description": "id of airbnb listing or booking.com room to which review belong to"
                          },
                          "externalComplexId": {
                            "type": "string",
                            "description": "id of hotel for booking.com, empty for airbnb"
                          },
                          "reservationId": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of Guesty reservation linked to review"
                          },
                          "externalReservationId": {
                            "type": "string",
                            "description": "id of linked reservation in channel"
                          },
                          "guestId": {
                            "type": "string",
                            "pattern": "^[0-9a-fA-F]{24}$",
                            "description": "id of guest in Guesty"
                          },
                          "createdAt": {
                            "type": "string",
                            "format": "date-time",
                            "description": "date-time of creation in channel"
                          },
                          "updatedAt": {
                            "type": "string",
                            "format": "date-time",
                            "description": "date-time of last update in channel"
                          },
                          "rawReview": {
                            "type": "object",
                            "description": "raw review object received from channel"
                          },
                          "reviewReplies": {
                            "type": "array",
                            "items": {
                              "type": "object",
                              "properties": {
                                "reviewReply": {
                                  "type": "string",
                                  "description": "text of reply"
                                },
                                "status": {
                                  "type": "string",
                                  "enum": [
                                    "COMPLETED",
                                    "FAILED",
                                    "PENDING"
                                  ]
                                },
                                "replyAt": {
                                  "type": "string",
                                  "format": "date-time"
                                }
                              }
                            }
                          }
                        },
                        "required": [
                          "_id",
                          "accountId",
                          "externalReviewId",
                          "channelId",
                          "listingId",
                          "externalListingId",
                          "externalReservationId",
                          "createdAt",
                          "updatedAt",
                          "rawReview"
                        ]
                      }
                    }
                  },
                  "required": [
                    "limit",
                    "skip",
                    "data"
                  ]
                }
              }
            }
          },
          "400": {
            "description": "Bad request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "error": {
                      "type": "object",
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        },
                        "data": {
                          "type": "object",
                          "properties": {
                            "requestId": {
                              "type": "string"
                            },
                            "moreDetails": {
                              "type": "object"
                            }
                          },
                          "required": [
                            "requestId"
                          ]
                        }
                      },
                      "required": [
                        "code",
                        "message",
                        "data"
                      ]
                    }
                  }
                }
              }
            }
          },
          "401": {
            "description": "Not authorized",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "error": {
                      "type": "object",
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        },
                        "data": {
                          "type": "object",
                          "properties": {
                            "requestId": {
                              "type": "string"
                            },
                            "moreDetails": {
                              "type": "object"
                            }
                          },
                          "required": [
                            "requestId"
                          ]
                        }
                      },
                      "required": [
                        "code",
                        "message",
                        "data"
                      ]
                    }
                  }
                }
              }
            }
          },
          "403": {
            "description": "Forbidden",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "error": {
                      "type": "object",
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        },
                        "data": {
                          "type": "object",
                          "properties": {
                            "requestId": {
                              "type": "string"
                            },
                            "moreDetails": {
                              "type": "object"
                            }
                          },
                          "required": [
                            "requestId"
                          ]
                        }
                      },
                      "required": [
                        "code",
                        "message",
                        "data"
                      ]
                    }
                  }
                }
              }
            }
          },
          "404": {
            "description": "Not found"
          },
          "429": {
            "description": "Too many requests",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "properties": {
                    "error": {
                      "type": "object",
                      "properties": {
                        "code": {
                          "type": "string"
                        },
                        "message": {
                          "type": "string"
                        },
                        "data": {
                          "type": "object",
                          "properties": {
                            "requestId": {
                              "type": "string"
                            },
                            "moreDetails": {
                              "type": "object"
                            }
                          },
                          "required": [
                            "requestId"
                          ]
                        }
                      },
                      "required": [
                        "code",
                        "message",
                        "data"
                      ]
                    }
                  }
                }
              }
            }
          }
        },
        "tags": [
          "Reviews"
        ],
        "security": [
          {
            "bearerAuth": []
          }
        ]
      }
    }
  },
  "info": {
    "title": "Booking Engine API",
    "description": "Booking Engine API",
    "version": "1.0",
    "contact": {}
  },
  "servers": [
    {
      "url": "https://booking.guesty.com/"
    }
  ],
  "components": {
    "securitySchemes": {
      "bearerAuth": {
        "type": "apiKey",
        "in": "header",
        "name": "authorization"
      }
    }
  },
  "security": [
    {
      "bearerAuth": []
    }
  ]
}
```